Detail Features
Sharky Virtual Assistant
By implementing Demandu, Sushark was able to centralize all of its orders on a single WhatsApp number, managed by live agents and supported by chatbots that automate responses to frequently asked questions. The ability to connect a single WhatsApp number to multiple branches simultaneously was crucial to improving internal coordination and customer service.
Chatbots also allowed for the filtering of qualified leads, quickly identifying customers with purchase intent and streamlining the sales process. Thanks to these improvements, Sushark has managed more than 1,200 annual orders through Demandu, representing less than 5% of the operating cost .
This shows how automation and conversational commerce not only optimize resources, but also directly contribute to the financial growth of the business.