Add a WhatsApp chatbot to serve your customers anytime, anywhere

Connect with customers on WhatsApp to grow your business. Use WhatsApp Chatbot to automate your marketing, customer service, lead capture, and eCommerce business.

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WhatsApp conversations

Chat with your clients on WhatsApp!

WhatsApp marketing automation

Turn WhatsApp into a great marketing channel through our WhatsApp automation. Create amazing campaigns and help your customers buy your products while discovering them too!

WhatsApp Campaigns allow you to create better customer experiences and stay more engaged with your audience.

How does conversation-based pricing work?

Businesses using our platform are charged per 24-hour conversation, with different rates depending on the conversation category.
There are four categories of conversation on WhatsApp Business Platform: marketing, utility, authentication, and service.
Businesses can start a marketing, public services, or authentication conversation with a template message.

Marketing

Utility

Service

Marketing conversations relate to your business, products, or services. These include offers and promotions, related product suggestions, abandoned cart messages, or any conversation that doesn't qualify as authenticating or helpful.

Utility conversations are directly related to a transaction, including post-purchase notifications and/or after a conversation is closed after 24 hours of being started.

Service conversations are initiated by users; they are usually about resolving customer queries. Companies can respond within the 24-hour customer support timeframe.

Note:

Demandu allows integration with external platforms such as WhatsApp through Meta. Any costs related to the use of WhatsApp Business API , including campaigns, conversations, and other services, are managed directly through Meta . Details on WhatsApp Business API pricing are available at Meta Pricing.